Blog
Insights on product discovery & design, software, AI, and transformation.
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What's Next: Anticipating the Next Wave of Agent Capabilities
A forward-looking view of emerging agent capabilities and how to stay ready for the next shift.
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Less Queue, More Craft: Two Years of Lessons
Reflections on the 'Less Queue, More Craft' thesis: what held up, what shifted, and what we'd do differently.
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ADKAR Meets Agentic: A Framework for Change in the AI Era
Pulling it together: how ADKAR and agentic patterns combine into a cohesive change framework for AI adoption.
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What Only Humans Can Do: A First-Principles View
Strategy, judgment, coherence, and learning in an agent-heavy world—and why those remain irreducibly human.
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Tooling Assumptions: When PRs, Sprints, and Branches No Longer Fit
Re-examining the software lifecycle tools we built for a world where humans were the implementers—and agents are not.
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Rethinking ADKAR for Non-Linear Change
ADKAR assumes sequenced change; AI adoption is iterative and continuous. How to adapt the model for experimentation-driven transformation.
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Applied AI in the Wild: Case Studies from Shipping Agent-Augmented Products
Real-world lessons from products built with Applied AI and agentic workflows—what worked, what didn't, and the tradeoffs.
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When Agents Disagree: Conflict Resolution in Autonomous Systems
Handling conflicting outputs, priorities, and failure modes when multiple agents or agent-human dyads produce incompatible results.
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Agentic Pattern: Multi-Agent Orchestration in Product Development
How multiple specialized agents collaborate—research, design, code, review—and how to design the boundaries between them.
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The IC and PM in the New Loop: Reinforcing Roles That Actually Add Value
How to reinforce human roles when agents can generate most of the work—and why those roles still matter.